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eBay Listing Errors
Error
219022

eBay Error 219022

Package & Item Location
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Package dimensions exceeded maximum allowable limit for service [Postal Carrier]

The package dimensions exceed the maximum of the selected shipping service. Reduce them or pick a service for large parcels.

Why this happens

The package size is too large for the courier's shipping service. Why eBay enforces this: Carriers set maximum parcel dimensions for each service. When the package is larger, eBay cannot offer the service and refuses the listing. When it usually happens: It usually appears on bulky items or when dimensions were entered in centimeters on a site that expects inches.

Example Wrong Settings

Package 120 x 60 x 60 cm with a letter-post service.

How to fix it

  1. In 3Dsellers, verify the package dimensions on the listing.
  2. If they are right, assign a shipping policy with a service that accepts the size (ground or freight services).
  3. Publish again.

Note: 3Dsellers automatically falls back to a compatible flat-rate service in some cases; if the error persists, the policy itself needs a larger service.

How to prevent it

Store real box sizes per product and keep a large-parcel shipping policy for oversized items.

Example Correct Settings

Package 120 x 60 x 60 cm with a courier service for large parcels.

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Related Errors

Error -
22022
Package girth exceeds the limit for the selected shipping service.
Length plus girth of the package exceeds the limit of the selected shipping service. Fix the dimensions or pick a service for large parcels.
Error -
219021
Package weight is over the weight limit for service [shipping service name]. The maximum weight is [weight unit].
The package weight is above the limit of the selected shipping service. Choose a service that supports the weight.
Error -
219144
Package dimensions are less than the minimum allowable limit for service [Postal Carrier]
The package dimensions are below the minimum of the selected shipping service. Enter the real box size or pick another service.
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