eBay CRM Software and Helpdesk

Messages manager for eBay for explicit customer care

Eye Catching Email Templates

Engage your buyers with attractive emails created by the industry's top designers.

Customize email templates to match your brand and products.

Provide a professional messaging service to boost your sales and relationships with your clients.

Increasing customer loyalty and repeat business with timely updates and a lasting impressions.

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Automated and Advanced Cross-Promotion

Showcase your products with each ThankYou email

Set up a relevant cross-promotion by showing items featured by category, purchase history, specific keywords and more!

Choose the number of products to show and learn what works best for your buyers.

For hard sales, you can choose the same items to be showcased on all emails.

Learn more about the ThankYou Emails' features.

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Grab ’em by the ears!

Build a following of engaged buyers

Go beyond customer care and offer an easy way to connect with you on other channels.

Let your customers know where to follow you on social media so they can stay up-to-date with your most recent listings and discounts.

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Send Emails or eBay Messages

Take your pick on how you want to serve your customers.

You can use eBay messages for a familiar outreach with plain ol' text, or you can spice things up and send HTML emails with links, cross-promotions and pictures.

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Choose Occasion, Language, & Which Items to Send For

Create smart sending preferences to reach your customers with relevant messages and updates.

Have the power to choose to send a message when an item ships, if you get feedback, or after a purchase.

Get advanced and create rules to send for specific categories, items and more.

Provide exceptional service by customizing the language int the message you send based on the buyer's country.

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Clear Overview of Your Thank You Messages

See your recent message activity as it happens

Your ThankYou Emails dashboard displays a graphic chart of your most recent sent messages so you can view your progress at a glance.

You can also view and search the buyers and items that you messages were sent for.

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Blacklist Buyers from Receiving Emails

You're in control of who receives your messages and which items they are sent for

Choose to manually add buyers to your blacklist or automatically add them if they return or cancel an order.

You can also create rules so messages won't send for certain items.

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Ready to get started?

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No fees. No credit card. No risk.