Announcements

Platform Updates - User Suggestions Implemented | eBay selling tools

Dina Taitelbaum
Mar 11, 2019

New! We've added capabilities to our eBay selling tools, thanks to our user suggestions

We’re so happy to have active eBay sellers who’re interesting in improving their selling experience as our users and we take everybody’s suggestions very seriously. 3Dsellers was built by sellers for sellers - we stand firmly behind this concept and welcome your tips with open ears.

In this post, we’d like to go over all the recent changes made to the eBay selling tools in the 3Dsellers platform. These changes were implemented to our newest features, like the Inventory Manager, as well as those created years ago, like the Webstore.

If you have tips and suggestions of your own, we now implemented a “Request a Feature” button at the top right corner of each existing tool. In addition, if you want to tip a new tool, hit the “Request a Feature” at the bottom of the tools list (on the left) and you’ll see a list of ideas. There, you can either upvote an idea that someone else already added or add your own. We always go over this list and create changes as per your ideas!

ebay tool request feature

Ready to see what we changed last week?

eBay Inventory Manager

The 3Dsellers Inventory Manager is our newest eBay selling tool and is a part of the Management Plan. If you haven’t used it yet, it is a seamless integration tool for your warehouse and eBay stock control.

With an Inventory Manager, you can set a volume of items you’d like to be shown for your eBay listings, make sure you never oversell, view how many of each item is already sold and now, you can also change your item’s price directly from the 3Dsellers platform.  

ebay inventory manager

Many users requested price change capabilities to the Inventory Manager so you can control your listings stock volume AND play around with the price to hit your best selling strategy.

However, we understand that managing items one-by-one is time demanding so we also created the following bulk actions:

Price Update

  • Allows you to set a preferred price OR set an increased/decreased price by percentage
  • You can choose to do that to all your listings or post filtering by categor
ebay selling tool price update

Update eBay/Warehouse Inventory

  • Allows you to set all your eBay listings to a specific volume of available items
  • Lets you increase/decrease all eBay stock volume (of a filtered specific category or all) by a preferred amount of units
  • Has an option to set your eBay stock volume always equal to your warehouse inventory
ebay seller tools inventory update

Notice that we separated our bulk actions for eBay inventory and warehouse inventory to allow you more flexibility with your eBay business.

eBay Storefront aka Webstore

Do you use a Webstore for your eBay items? If not, you ought to check out 3Dsellers Webstore that creates a professionally designed storefront for your eBay listings.

Prior to last week, the Webstore was limited to 5 item specifications per listing but now, that's been lifted. In other words, you can now include a full list of product specifications at your storefront.

ebay webstore

You can check out what your storefront can look like with our preview feature here.

Export eBay items to CSV

This is a brand new eBay selling tool we added to our platform due to a large number of seller requests. It is a great way to download a comprehensive .csv overview of your eBay listings and their progress.

export ebay to csv
Try it for free

You can choose the fields you’d like to include, filter your listings by categories or status and even include images, if you wish!

ebay export to excel options

CRM & Helpdesk - Your eBay customer service software

In our CRM & Helpdesk tool, we’ve added a tracking number to your eBay messages’ overview.

ebay customer service crm
ebay tracking number in crm

We want you to provide your best customer service to all your buyers and keeping up with your eBay conversations is a hasty business. With our CRM & Helpdesk, you get a clear overview of your past messages as well as buyer details. Additionally, you can now see the tracking info to keep your conversations as relevant as possible.

Finally, for our own customer service, we’ve added a “Bug Report” feature to catch any issues that may occur and fix them as soon as possible. You can report an issue using a question mark icon on the bottom right corner, anywhere on your dashboard.

That’s it! Those are our newest updates, hope you take full advantage of our eBay selling tools and grow your eBay business. We’re here to make your selling experience easier, more efficient and productive. Don’t hesitate to get in touch with us to request more features, more upgrades and suggestions - we’re here FOR YOU!

About the Author

Dina Taitelbaum

Dina sold her first item on eBay in 2009 and loved everything eBay related since. Today, she's a digital marketer for 3Dsellers and ExportYourStore, eCommerce has become her niche of expertise. She loves researching everything from home remedies to best selling items, inventions and travel.

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